Zomato has responded to criticism relating to low earnings by a supply agent, following a viral video during which Ritik Tomar, a supply employee from Meerut, claimed he earned solely Rs 300 on Diwali. Tomar mentioned he labored for six hours, delivering eight orders on Diwali, and earned simply Rs 300.
The video sparked discussions concerning the working circumstances of supply brokers throughout festivals. Zomato clarified that the supply agent labored for six hours on October thirtieth, however didn’t log in on Diwali itself.
In a submit on social media platform x (previously twitter), Zomato mentioned, “Latest articles round one in every of our supply companions from Meerut incomes Rs 300 for working greater than 6 hours on the day of Diwali have been inaccurate and disturbing to us. Our supply companions are on the coronary heart of our service and we ensure we provide them with nice incomes alternatives to understand their hard-work and dedication, particularly throughout festivals.”
“Listed here are the details – The mentioned supply companion labored for 6hrs on thirtieth Oct (he didn’t login on the day of Diwali, as talked about within the information articles). He delivered 10 orders and cumulatively earned Rs 695. On the identical day, loads of supply companions who devoted a median 10 hours in Meerut, cumulatively earned within the vary of Rs 1200 – Rs 1300,” the meals supply platform added.
“Misreported figures and narratives can affect livelihood, motivation, and dignity of people working in these roles. We request everybody to keep away from spreading misinformation,” it additionally mentioned.
Tomar shared a video on Instagram Reels, claiming he labored tirelessly on Diwali to ship orders. By 11 PM, after finishing eight orders, he confirmed his whole earnings, which have been round Rs 316.