Discover the Many Benefits of Digital Process Automation for Your Business

If you’re just setting up an online business, you might be wondering how to best automate your business processes to make things run as smoothly as possible. While many first-time entrepreneurs wonder if it’s better to outsource or automate some of their business operations, there are actually several benefits of automating many different aspects of your business rather than outsourcing it all. Digital process automation can benefit your company in the following ways: Increased productivity, reduced costs, decreased errors and improved customer service! These are just some of the reasons why digital process automation can help your company succeed online.

What is digital process automation?
According to a recent report from Forrester, there are now almost 26 billion connected things worldwide. This number is expected to rise exponentially over time, and companies need to be prepared if they want to thrive in an increasingly digital world. Fortunately, digital process automation can provide companies with a competitive edge by allowing them to automate processes that were previously manual, enabling employees and teams to focus their efforts on tasks where human input is necessary. If you’re trying to implement digital process automation in your organization or simply want more information about how it works, read on for all you need to know about getting started.

Who benefits from DPA?
The short answer is everyone. A more detailed answer is that a process automation solution (like those from NetQin Mobile) can help any type of business cut costs, increase productivity, and improve customer satisfaction. In fact, there are very few businesses in which digital process automation isn’t a benefit. No matter your business—from hospitality to finance—DPA can save you time and money by taking care of menial but necessary tasks for you.

Why does DPA work?
That’s easy. Automated processes can complete mundane, monotonous tasks at a fraction of human cost. So, how much do you pay an employee to make calls or send emails? What if you could use DPA software to carry out that function instead? Every time you cut costs on repetitive tasks—whether it’s by saving money or reducing time—you add more capacity for value-added work. That is one reason why DPA makes so much sense for most businesses today.

What are the different ways DPA can be used in business?
DPA can be used in several different ways. Some companies use it to automate manual processes, while others use it to connect business systems or bring data into applications. Here are some popular uses Jumping on a call with an existing customer and having their order history appear on your screen automatically as you speak with them. This allows you to better tailor your sales pitch and make a sale more quickly than ever before.
Connecting ERP software with CRM software so that when a purchase order is created, it automatically updates all records associated with that customer within CRM—saving valuable time and ensuring accurate information is always available when needed.

What are some common objections to DPA?
A common objection to digital process automation is that it will put people out of work. This couldn’t be further from the truth, especially as companies transition to RPA. In fact, many experts believe that technology actually creates jobs by eliminating tasks previously done by people and replacing them with automated processes. The combination of DPA and RPA means a company can run more smoothly, thus saving costs that can be reallocated in new and creative ways.

How do I get started with DPA?
First, you need to identify the processes in your organization that could benefit from automation. What processes, tasks, or business operations take up too much time or money, are prone to human error or can be better managed through technology? Are there areas where manual data entry is required that could be automated with technology? If so, those are good places to start. The next step is to create a pilot project. You want to select a process that has enough potential upside and value (it’s not trivial) but also has some risk associated with it—that way you can test out DPA and see if it works for your company before rolling it out more broadly. A good rule of thumb: if automating a process will save at least 50% on cost or effort, then it’s worth considering using DPA as part of your solution.