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QNAP firmware replace leaves NAS house owners locked out of their containers

News Team by News Team
November 27, 2024
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A latest firmware pushed to QNAP community hooked up storage (NAS) gadgets left a variety of house owners unable to entry their storage methods. The corporate has pulled again the firmware and issued a hard and fast model, however the firm’s response has left some customers feeling much less assured within the containers into which they put all their digital stuff.

As seen on a QNAP group thread, and as introduced by QNAP itself, the QNAP working system, QTS, acquired replace 5.2.2.2950, construct 20241114, sooner or later round November 19. After QNAP “acquired feedbacks from some customers reporting points with machine performance after set up,” the agency says it withdrew it, “performed a complete investigation,” and re-released a hard and fast model “inside 24 hours.”

The group thread sees many extra customers of various methods having issues than the shortlist (“restricted fashions of TS-x53D sequence and TS-x51 sequence”) launched by QNAP. Points reported included house owners being rejected as a licensed consumer, gadgets reporting points with booting, and claims of Python not being put in to run some apps and providers.

QNAP says affected customers can both downgrade their gadgets (presumably to then improve as soon as extra to the fastened replace) or contact assist for assist. Response from QNAP assist, as advised by customers on boards and social media, has not measured as much as the character of dropping entry to a complete backup system.

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A latest firmware pushed to QNAP community hooked up storage (NAS) gadgets left a variety of house owners unable to entry their storage methods. The corporate has pulled again the firmware and issued a hard and fast model, however the firm’s response has left some customers feeling much less assured within the containers into which they put all their digital stuff.

As seen on a QNAP group thread, and as introduced by QNAP itself, the QNAP working system, QTS, acquired replace 5.2.2.2950, construct 20241114, sooner or later round November 19. After QNAP “acquired feedbacks from some customers reporting points with machine performance after set up,” the agency says it withdrew it, “performed a complete investigation,” and re-released a hard and fast model “inside 24 hours.”

The group thread sees many extra customers of various methods having issues than the shortlist (“restricted fashions of TS-x53D sequence and TS-x51 sequence”) launched by QNAP. Points reported included house owners being rejected as a licensed consumer, gadgets reporting points with booting, and claims of Python not being put in to run some apps and providers.

QNAP says affected customers can both downgrade their gadgets (presumably to then improve as soon as extra to the fastened replace) or contact assist for assist. Response from QNAP assist, as advised by customers on boards and social media, has not measured as much as the character of dropping entry to a complete backup system.

Tags: boxesfirmwareleaveslockedNASOwnersQNAPupdate

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